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FAQs

What payment options do you accept?

We accept all major credit & debit cards.


When will payment be taken?

Payment will be taken immediately upon ordering your jewellery.


What is your returns policy?

If you are looking to return your order for whatever reason, we are here to help! We offer 45 day returns. Simpy contact us info@solvar.com with your order reference and we will send details on how to ship your return.


Which Countries do you ship to?

We offer worldwide delivery. Find out more here


How long does delivery take?

Please allow up to 2-3 working days for Europe, United States and Canada, other countries may take longer. Find out more on our delivery & shipping page here


How do I find my nearest stockist?

We have stockists worldwide. Find your nearest store here

What is my Birthstone?

Our birthstone jewellery collection features bright and vibrant gemstones representing each month of the year. The Claddagh design is the perfect setting for each colourful gemstone.
January - Garnet

February - Amethyst

March - Aquamarine

April - Crystal

May – Emerald Green

June – Light Amethyst

July – Ruby Red

August - Peridot

September – Sapphire Blue

October - Rose

November - Topaz

December – Blue Zircon


How should I care for my Solvar jewellery?


  • Clean gold and silver with high quality polishing cloths.
  • Ensure no dust collects on jewellery pad, clean with a dry microfiber cloth.
  • We recommend storing jewellery in a cool, dry place.
  • When wearing jewellery avoid contact with perfume, hairspray and deodorant.
  • Find our more on our Jewellery care page

What is a Irish Hallmark?

All our sterling silver and gold jewellery is hallmarked by the Assay office in Dublin castle. The Dublin Assay Office is one of the oldest Assay offices in the world.  It was founded in 1637 to ensure only the purist quality gold and silver was used in the crafting of jewellery throughout all of Ireland. Still located today in the grounds of Dublin Castle, every piece of our jewellery continues to be hallmarked in the traditional way by the assay office as a symbol of quality and reliability. Learn more 



Wholesale Account FAQ


How do I open a wholesale account?

Please contact info@solvar.ie with your store details and a member of our team will be in touch. 


I have a question regarding my online order?

Please contact orders@solvar.ie and a member of our customer service team will get back to you.
  

How will my order be shipped?

We have different shipping options for different countries. Please visit our shipping information page for more details.

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